Our help centre is designed to address all of your questions. If your query is not covered, your branded merchandise expert will be able to help you.
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Popular design questions
Who designs the branding for the products?
We do! We have an in-house design and art team who will be creating a customised design solution, guided by your dedicated branded merchandise expert. Leave it with us to bring your brand to life through branded merchandise, and products.
What format do you need my logo in?
A vector file - AI, CDR, EPS or PDF.
Will you show me a design for me to approve before I put my order through?
Definitely! You are very much part of the process. We will always send you a visual representation for you to see what your branded merchandise, uniform, apparel, display product or customised product will look like. We do this to ensure expectations are met, and changes can be addressed. If you are happy with what you see, and provide us with approval, we will take the process to the next step.
What is the scope of work your in-house design team can do?
Anything you like. Our team’s breadth of work ranges from simple to bespoke. We can design anything from placing your logo on a product, to completely designing a customised work of art from scratch. Our team will achieve exactly what you want. Be sure to clarify how detailed you want your design with your branded merchandise expert, the rest is up to us.