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Help centre

Our help centre is designed to address all of your questions. If your query is not covered, your branded merchandise expert will be able to help you.

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Popular delivery questions

Yes. Our delivery service spans all corners of Australia, and depending on the location, we can deliver overseas as well. When you engage with your dedicated branded merchandise expert, be sure to let us know what your requirements are, you can trust us for seamless delivery. Your delivery is in safe hands!

Good news, yes we do. If you need delivery to be completed to two or more locations, we can definitely do so. However, please let your branded merchandise expert know early in your conversations. That way, we can organise everything for you without a hitch!

Unfortunately, delivering to PO boxes isn't possible at this time. However, we'd be happy to deliver your order to a physical address or arrange for a pickup at your local ASB showroom.

We break down our pricing into product with delivery as an add-on. This is because not all of our clients opt for delivery, and some choose to pick it up from either our Perth, Sydney or Melbourne showrooms. Furthermore, the price of delivery varies based on location, order size and whether or not you opt for split delivery.

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Delivery help articles

A plane taxing down the runway, preparing for take off.

What is the minimum order requirement for ASB to fly to our site?

It is our priority to be as helpful as possible to every client. Therefore, we are happy to arrange to fly to your site as...

Aerial view of a tractor harvesting crops.

Do you deliver to rural Australia?

Certainly! At ASB, we go the distance for our clients. We deliver to both urban and rural areas across Australia. If you have a physical...

Aerial view of trucks and containers waiting parked at a distribution center.

What are your delivery fees?

This varies based on your order size and location. If you’re wanting to get a quote, don’t hesitate to contact us.

Will you deliver to remote Australia?

Definitely! We deliver to all corners of Australia and are happy to go the distance for you. Just ensure you provide us with the location...

Lady standing at a counter handing a paper gift bag to a customer. There is a laptop and POS machine on the counter.

Can you deliver to a PO box?

Unfortunately, delivering to PO boxes isn’t possible at this time. However, we’d be happy to deliver your order to a physical address or arrange for...

Does your split delivery include various ‘door-to-door’ or household drops?

Of course, if this is what you require, please just let us know. We’re more than happy to do door-to-door drops deliveries, as well as delivering...

Photo of a couple sitting on a couch and laughing. The girl is wearing a brown jacket and blue jeans. The man is wearing a black jacket with a white undershirt. He is taking notes in a notepad.

Do you do split delivery?

Good news, yes we do. If you need delivery to be completed to two or more locations, we can definitely do so. However, please let...

Happy truck driver with branded reusable cup standing in front of a truck.

Is delivery included in the price?

We break down our pricing into product with delivery as an add-on. This is because not all of our clients opt for delivery, and some...

Photo of warehouse showing racks full of boxes from floor to ceiling.

I am overseas, can you deliver to me?

Of course. Our ability to deliver to your international location is dependent on your location but we can ensure that you get what you’re looking...

A white delivery van is parked our the front of a warehouse and the driver is unlading packages. There is another worker who is checking stock at the same time.

Do you do delivery?

Yes. Our delivery service spans all corners of Australia, and depending on the location, we can deliver overseas as well. When you engage with your...

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